We, Falcon Fly take care of your data protection and ensure your privacy when processing them by the applicable data protection regulations. The processing of personal information that takes place in the service of Falcon Fly is made up of your data that is given to us when you register to use Falconfly Services, book a ride, or both.
Identifying details (name, last name, title, address, business, etc.), and contact information (such as address,mailing address, phone number, and email address) is another type of data that is related to driving. Reason of travel, pickup location, destination, or any time(s) special requests. Notably, the access to the payment information (e.g., the final four digits of a credit card)
This site is only owned by us and we are the only people who have access to the information regarding it. For this reason, we can only collect information that you give us through emails or our other direct communication with you. We do not sell or would not rent data to anyone.
We will utilize your details to help us respond to your queries for the reason you contacted us. Data privacy is a top concern, so we will not share any of your information with third parties outside of our organization, including shipping the order, if the request needs it.
Note that we will only contact you via email if you have given us your consent, and we won’t disclose any data about you to third parties or actors, except for anonymized data that has no personal details, and we don’t sell our customers’ data to other companies for commercial purposes.
There should be a written agreement, which must be signed by the customer and Service Provider, according to which the payment for all services must be made in advance, regardless of whether it is done by credit, debit card, bank wire transfer, or by money order.
The itemization for “Driving Guide Tours” will be displayed on the customers’ bank statements (credit/debit cards).
If there is an invoice, which have been sent by the Service Provider to the customer of another Service, the customer shall pay such amount specified on the invoice within the date provided on the invoice.
Concerning cancellations, the Chartering Party must contact Falcon Fly by fax, phone, or email. There will be no cancellation fees if you cancel on or before fifteen (15) days before the Departure Date. It will forfeit 50% of the deposit made fourteen (14) days before departure to eight (8) days before departure in case of cancellations being made within fourteen (14) days before departure to eight (8) days before departure. During the return of any Charter service within seven (7) days of departure, the Chartering Party will be penalized to lose the full amount of the deposit to Falcon Fly.
The Company is a Private Hire Operator, also known as an incorporated company which carries on an independent business in accepting hiring driver services as a requirement.
The Customer makes a Private Hire Booking with the Company when he/she needs Transportation Service.
According to the Charterer’s instructions, if additional miles or hours on the charter route were required, the service provider shall charge the Charterer with extra fees for such additional service. When alcohol is a factor, individuals might have to leave an alcohol deposit. Alcohol or security deposit could be non-refundable. Tolls, highway fees, parking fees and so on will come into life as the other subdivision of the additional charges. Falcon Fly will inform the Chartering party of any extra costs only during the completion of the quotation. Any other charges not addressed before the Chartering Party’s departure will be borne by that party.
These terms are applicable between parties A and B and shall be binding on their respective successors and permitted assigns and it is never intended that any third party or entity shall get any legal or equitable right, benefit, or remedy directly or indirectly because of under these terms.
This Agreement is governed by and construed under the substantive laws of Dubai without giving effect to any choice or conflict of law provision or rule that would ultimately lead to the application of the laws of any other than those of Dubai.
If any of the terms and provisions of this Agreement is void, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect the others terms or provisions of this Agreement, and such provision or term in any other jurisdiction shall not be invalidated or become unenforceable.
We reserve the right to make changes or modifications to these Policies at any point without prior notice. The modification of these Terms shall be notified to all the parties through an indefinite resolution by publishing the amended Terms on the web page of the Service Provider.
All trademark rights, copyright, database rights, and any other intellectual property rights of any nature relating to Falcon Fly are exclusively owned by Falcon Fly and its group of companies made as a unilateral declaration by publishing the new Terms on the website of the Service Provider.
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